Can I Change The Color Of Appts In Simple Practice
About SimplePractice
SimplePractice is a cloud-based practice management system built to make the business side of individual practice easier. Our like shooting fish in a barrel-to-use and HIPAA-compliant software helps health and health professionals automated their day-to-day processes like scheduling, payment processing, documentation, and more. Key features include costless, unlimited appointment reminders, insurance claim management, online appointment requests, and a Customer Portal to simplify customer communication. Ship paperless intake forms through the Customer Portal—making it easy for your clients to review, sign, and brand payments all in one place. Use the online appointment requests feature to permit clients request a fourth dimension that works for them. From there, you lot can approve or deny any request. In one case your appointme...
SimplePractice Pricing
SimplePractice offers three plans, the Start Programme for $29 per month, the Essential Plan starting at $69 per month and the Plus Plan starting at $99 per month. Visit simplepractice.com/pricing to meet what features are available in each plan.
Starting price:
$ 29.00 per calendar month
SimplePractice User Reviews
OVERALL RATING
Showing 1 - 5 of 2,521 reviews
Visitor size: ane employee
Time used: Free Trial
Amanda
Verified reviewer
Company size: 2-10 employees
Industry: Hospital & Health Care
Time used: Less than 2 years
Truly a lifesaver. I feel like I am non a concern person, but simple practice simplifies so many aspects of this.
I love all of the things that the developers decided to comprise in this platform. You can upload your business documents, any documents relevant to your client records and then much more. I take created questionnaires that are specific to my practice and then that I can gather data upfront and this prevents me from missing out on money. I dear the integration for scheduling appointments, telehealth and billing and invoicing. If yous desire to streamline your practice, this is for you lot.
Clients cannot pay partial balances in their client portal yet, those payments have to exist taken in the office.
Unproblematic practice had many more needed features.
Response from SimplePractice
Amanda, thank you for your positive review. We're proud to give you the back office you need to run a professional practise. Please don't hesitate to reach out if in that location's any additional feedback you take. - Gillian from SimplePractice
Company size: 1 employee
Time used: Less than 2 years
My experience was poor overall. I initially loved them and recommended to others merely I will exist leaving simple practise for another EMR afterwards this sudden and senseless cost hike as I'm sure this is a pattern they will proceed. They were very dismissive of my concerns and let me know that there would be no refunds. I did not feel I could trust them to make decisions in the involvement of the consumer. Every bit a production developer myself I typically send out surveys and conduct focus groups on new products. I don't think they did this judging by the pile of negative reviews on trust pilot inside the last few weeks. A price increase is fine just a cost increase above 10% of the base toll in a time of crisis is cost gouging.
I liked the original pricing plans. They were reasonable and had the basic features my practice required (online booking widget, documentation, and appointment reminders).
Unproblematic Practise gave little notice when they hiked the price by 50% for some basic features. They stated that the new features justified the price hike still we don't apply the new features, didn't request them, don't need them, and don't want them. What nosotros require is the plan we chose upon choosing this EMR. An added website isn't useful when you already take a website and don't need two. Telepractice isn't useful when their organisation is inferior to zoom and you already have a system in place.
Used it in the past and liked it
Response from SimplePractice
When changing our pricing, we conducted extensive research on how to charge customers at a rate that was commiserate with the services nosotros provide and the labor information technology requires. We besides conducted inquiry on the necessary features and nearly utilized functions and segmented that data based on the stage of private do the client was in: how long they'd been in private practice, if they were a solo-practitioner, modest group, big group practice, client case load etc. The new Essential Plan is very similar to our sunset Professional Programme, simply it's meant for a solo-practitioner. We've tailored 3 distinct plans to amend fit the stages our customers' private practice journey - including an affordable Starter program. We added many new, highly requested, features in 2021, and extended options for customer support. We capeesh your feedback as we go along to build our product and introduce more than customization in our subscription plans in the hereafter.
Company size: 1 employee
Industry: Mental Health Intendance
Time used: More than 2 years
In the kickoff, SimplePractice really helped me streamline my practice and made practice management so much more effective. It was a lifesaver every bit I was transitioning from agency work to full time private/solo practice. I recommended it to so many colleagues and supervisees. It has really begun to go downhill over the last year since being sold to EngageSmart.
The mobile app, customizable forms, template library, reports, and client booking are all really excellent. Billing, calendaring (peculiarly customization like color-coding), chart notes, and other features are "fine" just could exist improved.
I provide supervision and consultation besides as therapy and there is no way to differentiate betwixt types of clients. Customization of the calendar (e.g. color coding for types of clients and location of service) is essentially non-existent. Billing and invoicing has always been disruptive and clunky. Simply mostly, the customer service is absolutely atrocious. SP representatives in online platforms are obtuse and dishonest in responses, and it is really hard to get ahold of someone to assistance when there is a trouble. I also am very disappointed with the new pricing structure which doesn't even attempt to hide the fact that they are strong-arming people into the highest tier by including basic features like agenda syncing or adding a supervisor only in that very highest tier. They clearly prioritize profit/shareholders over customers, and their goal is to monopolize everything about the online therapy world (websites, therapist directory, standing ed, etc) rather than putting resources into standing to make their product better. Some really basic features that folks have been request for for at to the lowest degree 5 1/two years (since I've been a customer) are still not at that place.
I went with SimplePractice as information technology was the starting time practice management software company that I tried and I happened to like it, so I just stuck with it. I am now researching many alternatives that seem superior to SimplePractice in many ways.
Company size: 1 employee
Industry: Mental Health Intendance
Time used: More than than 2 years
I have researched at to the lowest degree 15 different platforms and accept settled on SP as information technology is too difficult at this point to movement my practice equally I don't accept the time. I would not recommend this product to anyone and find the manner in which the SP staff interacts when questioned to be problematic and defensive.
The EHR is relatively piece of cake to use if you go on things simple. Additionally, the billing aspects of the software appears to work 1/2 the time.
The list is almost endless: -NO client service unless yous electronic mail them and pray that they volition return the email with an answer that does not even address the question. -The video platform is maybe 20% functional. It is inconsistent and spotty. Most of the time, I accept to have patients use FaceTime due to glitches. -The video platform often goes downward and SP does not alert you to the outage until you lot achieve out and then they tell you the next day that information technology went down only is now back up. -Did I mention the client service is worse than the DMV? -The latest toll increase required that one pay 20.00 more per month to allow the agenda to sync with google (which was an option in the previous build) which then forces the therapist to keep 2 calendars. -Templates are horribly basic and very complicated/impossible to modify
Response from SimplePractice
Hi Trevor - Thank you for your feedback. Aside from offering email support, we practise also offer live chat and phone support. Both of these options will allow you to connect with our Customer Success Team immediately and all iii options allow y'all to continue a conversation with our team until you receive an answer to your question. Additionally, our squad tin assist with any Telehealth issues that you may exist experiencing and volition determine the source and resolution of the outcome within your Help Request. To contact our Customer Success Team via phone or chat, click on the ? icon in your business relationship > Enquire Questions > No > Contact Support > choose either telephone or chat. -Sara
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